Early Help Services included in the EHA



These are the services you can refer to through the EHA process

Below is a list of all the services you should refer through the EHA process. It is important that you read the guidance below for the particular service area you are referring to. The guidance supplied provides advice on what service specific guidance is required, within each relevant section of the EHA form. It is particularly important to take note and action the service specific guidance to avoid delays in being able to access the service.

Autism and Communication service

The Autism and Communication Service provides support for children and young people with autism and communication difficulties, their parents/carers, and schools, academies and free schools.


The Child and adolescent mental health service is a specialist service for children and young people who are experiencing moderate to severe mental health difficulties, including Eating disorders. 

Children’s Autism Outreach Team (CAOT)

Children’s Autism Outreach Team (CAOT) work with parents and carers and their child or young person with a diagnosis of autism aged 0 to 13 years.

Children’s Social Care (Children with Disabilities)

Somerset’s Disabled Children and Young People’s Service offer a range of support, information and advice.

Children’s Social Care Level 4

Children’s Social Care aims to work with parents, carers and young people in a partnership based on respect, equality and fairness, and to offer advice and support before a situation reaches crisis point. We also work in partnership with, and may refer to, other services and community groups, including education, health, housing, benefits agencies and the police. 

Early Support Team (Children with Disabilities Level 3)

The Children with Disabilities (CWD) Family Intervention Workers will undertake visits to the family and utilizing information contained in the Early Help Assessment will complete a CWD Early Support Record and CWD Early Support Plan to provide the support and services which have been identified as being required to meet outcomes.  

Early Years SENCOs

The role of the Early Years Area SENCo is to assist Early Years settings by providing advice and support for children with additional/special educational needs as part of the graduated approach. We work closely with staff and parents, finding ways to best help the children make the most of the learning opportunities available to them.  
Educational Psychology Service

A team of 35 Educational Psychologists (accredited to the HCPC) providing a consultation-based service to schools and other providers. 
Education Safeguarding Service

The Education Safeguarding Service (ESS) is a new service which was launched in September 2019. It is an amalgamation of the Education Welfare Service and the two Education Safeguarding Advisors.

Family Intervention Service (FIS) for 0-18

The Family Intervention Service (FIS) is a specialist county-wide service developed through the joining of established Team 8 and getset level 3 services. 

Hearing Support Service

We provide advice, guidance and bespoke training re management of hearing loss and supporting the development of communication and language development to staff in all settings. We provide information and support to parents about hearing aid management and the effects of hearing loss on language development and access to learning.

Homestart West Somerset

Home-Start is a voluntary organisation offering support, friendship and practical help to families at home with children under seven. We support pre-natal mums with our Bump start project, and we have a school readiness support project called Big Hopes Big Future.
Integrated Therapy Service

The Integrated Therapy Service for Children and Young People consists of children’s Speech and Language Therapists, Occupational Therapists and Speech and Language Therapists who are supported in their work by Therapy Support Practitioners and administrators.

The role of MAISEY meetings is to make sure that all the different agencies are brought together to look at a child’s needs and to ensure that the services are considered together.
Occupational Therapist (Children with Disabilities)

Children and Young Person’s Occupational Therapy Team: as part of Sensory Physical Occupational Therapy (SPOT) Services – Inclusion Somerset.
Parent and Family Support Advisor (PFSA)

Parent and Family Support Advisors (PFSAs) work with school-aged children and their families that require additional support.
Pathways to Independence (P2i)

P2i is an outcome-based homelessness prevention service which aims to provide a service for all vulnerable young people aged 16 to 25 inclusive who have a relevant need without discrimination.
Physical Impairment and Medical Support Team

We visit children and young people in their homes, pre-school settings, schools and colleges in and beyond Somerset. We provide information to children and young people, parents, carers and staff about the effects of physical impairments and/or medical needs, and strategies to support access to learning and independence.

The Portage Service is a teaching service for pre-school children with additional needs, helping children and their families to learn together and play together. It aims to help families to feel included in their local community. It involves an intervention of up to a year, involving weekly sessions at home, and it is aimed at children with the most complex needs. 

Prevent is one part of the United Kingdom’s counter-terrorism strategy (CONTEST) and aims to stop people from being exposed to extreme ideologies, or becoming involved in or supporting terrorist activity. It is an approach that involves many agencies and communities, to safeguard people who may be at risk of radicalisation. 
Short Breaks Team (Children with Disabilities)

A short break can last from a few hours to a full day: weekend and school holiday daytime activities. They provide an opportunity for disabled children to spend time away from their primary carers but can also provide families a chance to do ordinary things together. They enable disabled children to try out new things, have fun and make new friends. 
Somerset Supporters Scheme (Children with Disabilities)

Somerset Supporters provide help and support to children and young people up to 18 with severe learning and physical difficulties.
Special Educational Needs Assistive Technology Advisory Service (SENATAS)

Special Educational Needs Assistive Technology Advisory Service (SENATAS) is part of the Physical Impairment and Medical Support Team (PIMST) but works with a variety of children and young people with Special Educational Needs (SEN).

Team Around the School (TAS)

TAS is a local network consisting of schools and other support services that meet on a regular basis to have a shared conversation about children and young people that they may be worried about and that early help and intervention may stop concerns escalating.

Virtual School and Learning Support Team

Virtual School and Learning Support Team supports schools in the identification of pupils with learning difficulties through individual assessment and advice. Barriers to learning are identified through individual pupil focussed work which involves a combination of discussion, observation, assessment and advice.

Vision Support Team

The staff visit children and young people in their homes, pre-school settings, schools and colleges. The team offers direct support, teaching, training and advice, in order to be sure the requirements of the child or young person are in place in all settings and at transition.

Young Carers Service

Somerset Young Carers Service provides support, activities and respite groups for children and young people up to 18 with regular caring responsibilities.  The service works alongside the youth partnership, community groups, professionals and agencies in supporting Young Carers and their families access appropriate services to meet their needs.  Our focus is child centered whilst maintaining a whole family approach.