Autism and Communication Service

Service Information:

The Autism and Communication Service works with schools supporting students, families and school settings with specific Assess Plan Do Review (APDR) cycles of work for a student as well as supporting the school in building their confidence through training.

We work with students whose primary need can be: autism, speech language communication needs (SLCN) and social communication differences.

It MUST be made clear in section 7 what the primary need is as EHAs may be declined in the first instance if not made clear.


Service Criteria to include in the EHA:

The below information is required in addition to the information already requested in the EHA.


Please read these notes alongside the EHA as you complete it with parents:

Sections 1 and 2:
This section need to be completed by the SENCo/Head teacher etc (and not GP etc.) We liaise with the SENCo for dates to visit in order to complete a piece of work


Section 4:
We only require details of the child being referred but you may complete the whole section to provide a wider context

Section 5:

We only require the names, address and contact details of parents/carers


Section 6:
We only need to know professionals who are directly involved with the child you are referring. You may complete the whole section to provide a wider context


Section 7:

Please complete with as much detail as possible, highlighting the primary need as the opening statement at the top.

Please ensure you:

  1. Follow the advice on the “Concerns Flowchart” on Professional Choices in the ‘School Information Pack’.
  2. Include the staff confidence rating (1 = low, 5 = high) in understanding and meeting the needs of children with autism and communication.
  3. The Desired Outcomes for the student in section 7a.
  4. Identify what you would like support with: receptive language skills, expressive language skills, social communication skills, managing sensory issues and developing independent learning within section 7a.
  5. Include evidence that you have put support in place for the individual and reviewed the outcomes. If no intervention has begun, (e.g. new to area, re-integrating back into education, adverse childhood event) please acknowledge this when sending in the EHA.


Section 9:

Please use the drop-down menu to select “Autism and Communication Service”


An EHA will be declined by Somerset Direct if no checklist is attached


Contact Details:

Email address:

As from the 1st April 2020, the email address quoted within the drop-down menus of the EHA Request Form used for requests into the Inclusion SEND Advisory Services has changed. The new email address will be:

This means that the EHA will be received initially by Somerset Direct, who will check that the EHA is completed correctly and is accompanied by any Service specific Check Lists/Additional Information Forms/SEN Support Plans. Somerset Direct will return the EHA to the “Referrer” if the EHA is missing mandatory information or if not accompanied by any Service specific additional documentation.  If the EHA is completed correctly and is accompanied with all relevant additional information, Somerset Direct will forward to the relevant Inclusion SEND Service for their consideration.

Both the EHA document (accessed via the Professional Choices website) and the website itself has been updated.  Please continue to access the EHA document via the website to ensure you are always using the up-to-date version.


Additional Information:

Once sent in, an email confirming the EHA has been received will be sent to the SENCo and Autism and Communication Triage Team who will consider the EHA for an Advisory Teacher input.

An EHA may not be initially accepted if the criteria has not yet been met, but guidance will be given by the Autism and Communication Service to the SENCo by email.