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Education Welfare Service and School Attendance

msdoc Children Missing from Education Request for Support
msdoc Education Welfare Request for Service

Service information:

The Education Welfare Service (EWS) fulfils Somerset County Council’s statutory responsibility ensuring parents and carers organise a full time education for their children, either in a school or otherwise.

Our work includes:

  • Identifying pupils who do not attend school regularly.
  • Working with schools to support the good attendance of all pupils.
  • Making use of meetings with parents and schools to resolve difficulties with attendance; when necessary EWS makes use of the statutory powers of Somerset County Council, including the use of penalty notices and prosecutions.
  • Tracking children who are missing education, perhaps having moved out of county, for example, which fulfills Somerset’s statutory responsibilities for “Children Missing Education”.
  • Contact with families who have elected to home educate their children.
  • We provide a licensing service for children in entertainment and employment and for chaperones.


Service specific criteria:

Request for Education Welfare Involvement

If a school has a concern about a child’s school attendance they can request the involvement of the Education Welfare Service by way of a Request for Involvement (RFI to be completed – see top of this page)

A request can be made if the following conditions are met:

  • The child has term time leave of at least 10 consecutive sessions of unauthorised absence G code
  • 10 or more unauthorised sessions (in a period of no more than 12 school weeks) (include dates)

EWS involvement does not require an EHA due to the nature of the work and statutory responsibilities.

However if you have an open EHA, for the child, you may use section 9 of the EHA to make a request for support.


Exit from School (Elective Home Education)

You do not automatically need to complete an EHA if a parent has decided to electively home educate their child as this is not necessarily warranted. Schools must continue to notify the Education Welfare Service when a parent has made a decision to remove their child from the school roll in order to electively home educate. If there are no wider concerns about the parents decision to electively home educate, please complete the online EHE form.

However if you have an open EHA, for the child, you may use section 9 of the EHA to make a request for support.


Child Missing Education (CME)

A Child Missing Education does not automatically require an EHA, however it is the school’s responsibility to report the CME to the Local Authority by completing the attached CME request form (see top of the page). A child could be CME in the following circumstances:

  • Failure to arrive at school on an agreed date
  • Believed to have moved without advising the school of a new address or change of school
  • Failure to return to school from a holiday on an agreed date LINK to submit the form

If there are no wider concerns about a CME please complete the CME form.

However if you have an open EHA, for the child, you may use section 9 of the EHA to make a request for support.


Contact details:

Children Missing Education (CME)
Email address: missingchildren@somerset.gov.uk
Telephone number: 0300 123 2224
Address: N/A

Education Welfare Service – Request for Involvement
Email address: ewsrequests@somerset.gov.uk

Telephone number: 01823 348266
Address: N/A

Elective Home Education

Email address: EHETeam@somerset.gov.uk
Telephone number: 0300 123 2224
Address: N/A