getset Additional Level 2 Services for 0-4’s and getset Complex Level 3 Service for 0-19’s (up to 25 with SEND)

Service information:

The getset Service is part of Somerset County Council’s contribution to the Early Help landscape.

getset’s mission is to give children, young people and their families the best possible start in life. We recognise that the right help at the right time in the right place can make a big difference in the longer term, and aim to help families overcome small challenges before they become big ones. Key to our approach is to ensure families are able to help themselves and find their own solutions to problems; developing the resilience to deal with these problems effectively will also help them not become dependent on external services.

The getset offer has two main strands:

  1. Our children’s centres offer support and opportunities for 0-4 year olds and their parents:
  • Help and advice on where to find good quality, accessible childcare
  • Parenting help and advice on topics including understanding child development, practical things like setting routines and how to respond to challenging behaviour
  • Advice on budgeting, money management and steps towards employment
  • Healthy eating advice, shopping and cooking for a family on a small budget
  • Helping children be ready for school
  • Help for families affected by offending and domestic abuse

Children’s centre services are provided by play workers – who organise universal play and developmental sessions for children aged under four and their families, and Family Support Workers – who offer information, advice and guidance for families with children under four. In many centres we have volunteers who support our work.

For detailed information about the services available through children’s centres and where they are, search ‘children’s centres’ on

  1. The Level 3 service which provides targeted support for families that are assessed to require support at Level 3 on the Safeguarding Children Board’s ‘Thresholds for Assessment’ and meet at least two of the government’s ‘Troubled Families’ criteria:
·      Children with poor school attendance ·      Worklessness and risk of financial exclusion
·      Affected by domestic violence and abuse ·      Parents and children with a range of health needs
·      Involvement in crime or anti-social behaviour ·      Children who need help

The Level 3 service’s Family Support Workers provide holistic support to help individuals and families make lasting change and develop the resilience to successfully deal with future challenges.

The Level 3 service is accessed following the completion of an online Early Help Assessment. Information about how to complete an Early Help Assessment is available from the Professional Choices website.

Service specific criteria:

Under section 5d – provide the parents/carers date of birth here (if known)

Under section 7d – please be specific about what support the child/young person is already receiving.

Under section 7f – what role have you identified for getset.

Contact details:

Email address:
Telephone number: 01823 355803
Address: N/A